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“The content was fantastic and the overall experience redefined in my mind what TPG can do for our business.”

“This was an excellent use of my time; I leave the conference feeling empowered in understanding some things I can go do now to make a difference and move the needle from training engagement to sales.”

“Excellent Summit, very professional and high production value — well done!  Case studies are compelling and applicable across all industries; multiple takeaways; impressive new products – tremendous value in integrating them with QualityCare℠.”

HISTORY Over the course of two decades, we have established ourselves as the industry standard, offering customer experience performance management products and services to the Fortune 500. TPG incorporated in October 1996, becoming the first dedicated professional services firm to offer independent quality assurance services to measure contact center customer experience.

CULTURE TPG works and acts like one big family. We love nothing more than producing solid work that makes our clients smile, then taking time out of our busy day to slow down, break some bread, and spend time as a family. Innovation and excellence are at the heart of everything we do. We draw...
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MISSION Be the most sought customer experience performance management business by creating the marketplace ROI model for measurement & improvement, improving our clients’ businesses while growing our own.

We want to hire people to work here because we need to hire people.