Decoding Human Behavior Through the Power of Conversations
Understand and influence communications with the most advanced AI machine learning platform: Anna®.
She has modeled 25 years of human interaction data across millions of interactions. With Anna®’s help, you can truly understand human decision-making and both drive and assess influence and effective conversations.
Built on Experience
TPG has offered customer experience solutions to Fortune 1000 clients for over two decades. In 1996, TPG became the first dedicated professional services firm to offer independent quality assurance services to measure contact center customer experience. Today, we’ve proudly established ourselves as the industry standard in transformative CX. Anna®, our AI-based evaluation platform, is at the heart of our customer experience platform. We continue to improve customer interactions and drive ROI opportunities for our partners around the globe.