In today’s changing world of technology, quality assurance (QA) plays a role in ensuring the delivery of exceptional products and services. Traditionally QA has been a time consuming and manual process that’s susceptible to errors. However, with the emergence of... TPG was proud to be the keynote presentation at the 2022 Customer Contact Week in Las Vegas. Hear from our very own Lisa DeFalco alongside noted industry expert, Bryan Stoller, of United... Artificial intelligence (AI) is all around us. It drives the ‘smart’ in our smartphones, fosters the ‘social’ in social media, and makes online shops resemble their offline counterparts using smart recommendation systems. Simply put, AI is based on computer algorithms... Our... Watch the entire Summit below!