Connect with Humanity Through Anna™ AI
Anna™, our AI-based communication assessment platform, analyzes communications with speed, sophistication, and scalability. Leverage Anna’s patented Compendium to capture human sentiment, gain insights around decision-making, and make strategic people & process improvements.
What Makes Anna™ Different
Anna™ is built upon 25 years of TPG’s proprietary data, created by evaluating communication and its impact on human behavior.
Mapping Attributes via AI
- Anna™ transcribes voice recordings to accurate text, including speech pattern flow
- Anna™ decodes conversations to identify key word patterns
- Anna™ maps every conversation against 150+ proprietary human behavior attributes
- Anna™ understands human sentiment, including dialogue intent and semantics
The power of AI paired with communication experts
We partner Anna™ with our consultancy arm to deliver you scalable, customized results. Our experts help you maximize Anna’s™ analysis through agent coaching, process improvements, and more.
Centene leverages TPG customer engagement capabilities to create The Ideal Conversation™, driving sales and positive brand memories.
- +154% Annual Sales Goal (2019)
- 2x Close Rates YoY (2018 vs. 2019)