Connect with Humanity Through Anna™ AI

Anna™, our AI-based communication assessment platform, analyzes communications with speed, sophistication, and scalability. Leverage Anna’s patented Compendium to capture human sentiment, gain insights around decision-making, and make strategic people & process improvements.

What Makes Anna™ Different

Anna™ is built upon 25 years of TPG’s proprietary data, created by evaluating communication and its impact on human behavior.


Mapping Attributes via AI

  • Anna™ transcribes voice recordings to accurate text, including speech pattern flow
  • Anna™ decodes conversations to identify key word patterns
  • Anna™ maps every conversation against 150+ proprietary human behavior attributes
  • Anna™ understands human sentiment, including dialogue intent and semantics

The power of AI paired with communication experts

We partner Anna™ with our consultancy arm to deliver you scalable, customized results. Our experts help you maximize Anna’s™ analysis through agent coaching, process improvements, and more.

skill develop

Centene leverages TPG customer engagement capabilities to create The Ideal Conversation™, driving sales and positive brand memories.

  • +154% Annual Sales Goal (2019)
  • 2x Close Rates YoY (2018 vs. 2019)